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Privacy Policy

Effective Date:

Last Updatated:

Our Commitment to Your Privacy

Ignite Presque Isle (“Ignite PI,” “we,” “us,” or “our”) is committed to protecting the privacy of our community members, donors, Innovation Center users, event participants, and website visitors. This Privacy Policy explains how we collect, use, share, and protect your personal information.

Ignite PI is a 501(c)(3) nonprofit organization (Tax ID: 86-1274227) located at 436 Main Street, Presque Isle, Maine 04769.

Information We Collect

Information You Provide to Us

We collect information that you voluntarily provide when you:

  • Register for Innovation Center membership or private office rental
  • Sign up for Ignite You events and workshops
  • Make a donation or sponsorship contribution
  • Subscribe to our email newsletter or communications
  • Submit inquiries through our contact forms
  • Apply for programs, partnerships, or volunteer opportunities
  • Visit our Innovation Center facilities

This information may include:

  • Name and contact information (email address, phone number, mailing address)
  • Payment and billing information (processed securely through third-party payment processors)
  • Professional information (company name, job title, industry)
  • Demographic information (to help us understand who we serve)
  • Communication preferences
  • Information you provide in applications, surveys, or feedback forms
  • Emergency contact information (for Innovation Center members)

Information We Collect Automatically

When you visit our website, we may automatically collect:

  • Device and browser information
  • IP address and approximate geographic location
  • Pages visited and time spent on our website
  • Referral source (how you found our website)
  • Date and time of your visit

We collect this information through cookies and similar technologies to improve website functionality and user experience.

Information from Third Parties

We may receive information from:

  • Payment processors (to confirm donations and transactions)
  • Partner organizations (when you participate in joint programs or referrals)
  • Public sources (such as business directories, if relevant to partnership opportunities)

How We Use Your Information

We use your personal information to:

Provide Services and Programs

  • Process Innovation Center memberships, rentals, and reservations
  • Register you for Ignite You events and workshops
  • Provide access to resources, consulting, and partner connections
  • Communicate about services you’ve requested

Process Donations and Sponsorships

  • Accept and process financial contributions
  • Issue tax receipts and acknowledgment letters
  • Recognize donors and sponsors (with your permission)
  • Comply with IRS reporting requirements

Communicate with You

  • Send event announcements, newsletters, and program updates
  • Respond to inquiries and requests for information
  • Provide operational updates about the Innovation Center
  • Share impact stories and organizational news

Improve Our Programs

  • Understand who we serve and how to better meet community needs
  • Evaluate program effectiveness
  • Conduct surveys and gather feedback
  • Report on our impact to funders and stakeholders

Comply with Legal Obligations

  • Maintain financial records for IRS and state reporting
  • Fulfill legal and regulatory requirements
  • Protect our rights and property
  • Respond to legal processes

How We Share Your Information

We respect your privacy and do not sell, rent, or trade your personal information to third parties for their marketing purposes.

We may share your information with:

Service Providers

We work with trusted third-party service providers who help us operate, including:

  • DonorSnap
  • Stripe
  • Square
  • Owner.com
  • Yelp
  • Toast
  • Cloudbeds
  • Cloudways
  • Caard
  • Tripleseat
  • FareHarbor
  • Constant Contact

These providers are contractually required to protect your information and use it only for the purposes we specify.

Partner Organizations

With your permission, we may share relevant information with our partners, including:

  • Maine Technology Institute / Maine Entrepreneurial Resource Corps (MERC)
  • Northern Maine Development Commission (NMDC)
  • Other community organizations when facilitating referrals or joint programs

Public Recognition

With your consent, we may publicly recognize:

  • Donors and sponsors (name and/or organization)
  • Event participants or speakers
  • Success stories and testimonials

You may choose to remain anonymous at any time.

Legal Requirements

We may disclose information when required by law, such as:

  • In response to subpoenas, court orders, or legal processes
  • To comply with IRS and state nonprofit reporting requirements
  • To protect the rights, property, or safety of Ignite PI, our community, or others

Your Privacy Choices

Email Communications

You may opt out of receiving promotional emails by:

  • Clicking the “unsubscribe” link in any email we send
  • Contacting us at [email protected]

Note: Even if you opt out of promotional emails, we may still send you important operational communications related to services you’ve requested (e.g., membership confirmations, event registration details).

Donation Recognition

You may request to remain anonymous for donations by:

Access and Correction

You have the right to:

  • Request access to the personal information we hold about you
  • Request corrections to inaccurate or incomplete information
  • Request deletion of your information (subject to legal retention requirements)

To exercise these rights, contact us at [email protected] or (207) 764-7994.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure, including:

  • Secure data storage systems
  • Limited access to personal information (only authorized staff and volunteers)
  • Secure payment processing through PCI-compliant third-party processors
  • Regular review of security practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to:

  • Fulfill the purposes described in this Privacy Policy
  • Comply with legal and regulatory requirements (including IRS record-keeping requirements)
  • Resolve disputes and enforce our agreements

Financial records (including donation information) are retained for at least seven years in compliance with IRS requirements.

Membership and program records are retained as long as you remain active

Cookies and Tracking Technologies

What Are Cookies?

Cookies are small text files stored on your device when you visit our website. We use cookies and similar technologies to:

  • Remember your preferences
  • Understand how you use our website
  • Improve website functionality and user experience
  • Analyze website traffic

Types of Cookies We Use

  • Essential cookies: Necessary for website operation
  • Analytics cookies: Help us understand how visitors use our site
    • Google Analytics
    • Facebook Pixel
    • Microsoft Clarity
  • Functional cookies: Remember your preferences and settings

Managing Cookies

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

Children’s Privacy

Ignite PI does not knowingly collect personal information from children under 13. Our services are designed for adults and professionals. If you believe we have inadvertently collected information from a child under 13, please contact us immediately at [email protected].

Third-Party Websites

Our website may contain links to third-party websites, including:

  • Partner organizations
  • Resource providers
  • Payment processors
  • Social media platforms

This Privacy Policy applies only to Ignite PI. We are not responsible for the privacy practices of third-party websites. We encourage you to review their privacy policies before providing any personal information.

Innovation Center Visitors

Facility Access

When you visit our Innovation Center, we may:

  • Log visitor information for security and facility management purposes
  • Monitor common areas for safety via Camera systems
  • Collect emergency contact information from members

Workspace Privacy

  • Private offices and soundproof booths provide confidential workspace
  • We do not monitor the content of your work, calls, or meetings
  • Shared spaces are accessible to all Innovation Center users

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes:

  • We will update the “Last Updated” date at the top of this page
  • For significant changes, we will notify you via email or prominent website notice
  • Your continued use of our services after changes constitutes acceptance of the updated policy

Contact Us About Privacy

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Ignite Presque Isle
436 Main Street
Presque Isle, Maine 04769

Email: [email protected]
Phone: (207) 764-7994

Privacy Officer: LeRae Kinney

Your Maine Privacy Rights

Maine residents have specific privacy rights under state law. If you are a Maine resident and would like to exercise your rights regarding your personal information, please contact us using the information above.

Commitment to Transparency

As a 501(c)(3) nonprofit organization, Ignite PI is committed to transparency and accountability. In addition to protecting your privacy, we make the following information publicly available:

For more information about our transparency practices, please contact us.

Thank you for trusting Ignite Presque Isle with your information. Your privacy matters to us, and we’re committed to using your information responsibly to spark economic growth and develop leaders throughout Aroostook County.